If you’ve been tasked with implementing a new shopper marketing capability for your company, you may be asking yourself: “Where do I start? How do I ensure I don't miss any important ingredients in my 'Shopper Marketing Recipe?' How can I make sure...
Should Shopper Marketing “Own” Ecommerce?
After attending the Path 2 Purchase Expo on September 26-28 and the Online & Digital Grocery Summit on November 8 in Rosemont, IL, it’s clear that eCommerce is the obvious hot topic of discussion. And for good reason. Forrester predicts that online...
How Smart Shopper Marketers Get Brand Managers to Listen
One client recently asked, “What do you do with those brand managers who don’t understand the value of shopper marketing and micromanage my shopper marketing team?” This is not a one-time occurrence, but rather a consistent pattern we observe across...
7 Ways Shopper Marketers Waste Time and Money
With a lack of organic growth, the CPG industry is embarking on numerous cost cutting and productivity initiatives. One of the areas inside any CPG enterprise that is ripe for productivity overhaul is marketing, which surprisingly is the last...
How to Recognize and Manage Shopper Marketing Scope Creep
Despite the promise of automation and greater employee productivity, our jobs seem to stress us out more than ever. Shopper marketing professionals, for many reasons, are affected with productivity and scope management stress more than any other...
How To Harness The Elusive Shopper Marketing KPIs
Our industry has been chasing elusive shopper marketing metrics for over a decade, but these efforts seem to be stuck in first gear. Despite an explosion of shopper-facing technology, a growing abundance of shopper-generated data, and increased...
Retail Account Penetration Strategies for Shopper Marketers
Every CPG organization, at some point, realizes their existing relationships with Category Managers or Buyers can take them only so far. Their next challenge is to start strategic, long-term conversations with other groups inside their retail...
9 Things I Wish Brand Managers Knew About Shopper Marketing
In my 15-plus years in CPG marketing, I had a chance to work in both HQ-based brand marketing teams and field-based shopper marketing teams. These teams often work hand-in-hand, but the contrast in their approaches and worldviews can sometimes be...
How Savvy Shopper Marketers Discover Existing Brand Content
We’ve all heard it before – content is king. Teams that consistently leverage content in their shopper marketing efforts build not only stronger brand recognition and loyalty but also more collaborative and productive retailer partnerships. Where do...
7 People Every Shopper Marketing Team Needs
One of our most popular blog posts explored personality traits successful shopper marketers possess (for instance, shopper marketers need to have a balanced right and left brain!). Most of those traits cannot be taught, you either have them or you...